Richmond County Sheriff's Office

Phone: 706-821-1000 911 for Emergencies

Emergency 911

Augusta's 9-1-1 Emergency Telephone System provides for the immediate response to emergencies anywhere in the county. Calls made to 9-1-1 lines must be restricted to those situations that require immediate dispatching of Sheriff's Deputies, Paramedics or Fire Department personnel. Using 9-1-1 for non-emergency calls may delay help for people caught in real emergencies. To contact the sheriff's office for non-emergency dispatch, call 706-821-1080.

To reach dispatch dial 9-1-1 on any telephone, cellular phone or public telephone. No money is needed for calling 9-1-1 from a pay phone. If there is an emergency, you can pick up a pay phone, wait for a dial tone, and dial 9-1-1 without depositing a coin.

When Calling 9-1-1

  • Stay calm. Give your location, the nature of the emergency, and your name
  • Listen carefully to the 9-1-1 call-taker
  • Answer the 9-1-1 call-taker's questions as accurately as possible. Speak clearly and slowly
  • Do exactly as the 9-1-1 call-taker tells you during the course of the call
  • Never hang up on the 9-1-1 call-taker until you are told to do so

Although the first 9-1-1 call was placed in Haleyville, AL, in 1968, it was not until 1999 that the United States Congress directed the FCC to make 9-1-1 the universal emergency number in the United States for all telephone services. The 9-1-1 network is now a vital part of our nation's emergency response and disaster preparedness system. Emergency personnel and others often learn about emergencies through 9-1-1 calls. Dialing 9-1-1 quickly connects a caller to a nearby Public Safety Answering Point (PSAP) dispatcher who is trained to route your call to local emergency medical, fire, and law enforcement agencies.

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