Visitation and Communication

Visiting a family member or friend in prison is an important way to maintain connections during incarceration and enhances the prisoner’s success both while in prison and after release. The Richmond County Sheriff's office recognizes the importance of visitation and encourages families and friends to visit as often as their circumstances allow. However, strict guidelines are in place and must be followed at all times.

The Richmond County Sheriff's Office provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the detention center visitor's center. All Visits must be scheduled and approved prior to visitation. You may schedule on-site visits at one of the two kiosks located in the visitor's center.

Inmate Visitation is a privilege. Inmates who become disciplinary problems or security risks will not be allowed to receive visitors. Inmates who violate the Inmate Wristband Policy will not receive visitors (other than legal visits). Jail Administration and the Visitor Center Officers reserve the right to deny admission to any person requesting to visit any inmate. Inmate visitation is subject to postponement or cancellation due to jail emergency and administrative reasons. Cancellation notification will be sent via email.

All visitors are asked to be courteous and considerate of others while you are visiting. Visitors should maintain a low tone of conversation while in the lobby or visitation hallway. Respect other visitors and inmates while in the Visitation Booth.

Video Visitation Availability

The visitation process begins with the inmate submitting the full name, date of birth, and relationship of those he or she wants on their visitation list.

Video visitation is provided though InmateSales.com. To register, please visit InmateSales to create an account or call customer service at 1-877-998-5678 for assistance.

Please note, the Visitation Center has up to 72 business hours to approve or deny visitor registrations. Once approved or denied, you will receive and email with further instructions.

Video visitation is Monday though Friday from 09:00 am - 11:30 am & 12:30 pm - 4:00 pm. Visitation is scheduled the day prior to the desired visitation date and can be scheduled up to one week in advance.

All inmates will receive one (1) visit per week. Inmate workers will be allowed to visit during the same hours as the general population.

Visitation Guidelines

No more than one person may visit at a time.
All visitors must properly identify themselves upon arriving at the Detention Center visitation area. A picture I.D. , valid Georgia or other state Driver’s License, valid passport or valid military I.D. are the only identification accepted at the time of the visit.
All visitors are monitored and are subject to search and recording.
You must check in 15 minutes prior to your scheduled visit time. Visitors arriving late will only receive the balance of the remaining visiting time or may not be allowed to visit dependent on circumstances.
Only those scheduled to visit will be allowed in the video visitation area. Once you leave the video visitation area, you will not be allowed back in.
During your visit, you must remain at your visitation booth. Walking around the video visitation area or switching visitation booths is prohibited.
Visitors appearing to be under the influence of alcohol or drugs will not be admitted into the video visitation area.
Proper attire is required at all times. Shoes and shirts must be worn; suggestive clothing, see-through fabrics including sheer, halter or tube type tops, tank tops, short shorts, low cut blouses, mini-skirts, tight fitting pants or shirts, or any other form of provacative dress will not be permitted. Appropriate underclothing is also required. Lady's blouses must have sleeves. Shirts must not expose the midriff when seated. If you are denied a visit due to a dress code violation, you may not return the same day with different clothes on. Appropriate clothing will be determined by the visitation officer. Jail Administration and Visitor Center Officers reserve the right to deny admission to any person requesting to visit any inmate.
Visitors under the age of 17 are not allowed.
No children under the age of 17 will be permitted in the visitation area.
Children under the age of 17 may not be left unattended in the lobby during visitation.
Use of cell phones or any other electronic recording devices is prohibited inside the video visitation area.
Smoking, eating and drinking are not permitted in the video visitation area.
Loud talking, excessive emotionalism or any type of disruptive or suggestive behavior will not be permitted in the visiting area. Respect other visitors at all times.
Do not damage or deface visiting booths or phones. Immediate termination of visit will occur.
If you experience a problem with the audio or video reception during your visit, notify the visitation staff immediately.

Violation of any of the above regulations may result in the immediate cancellation of the visit and/or suspension of future visitation privileges. Visitors please be aware of the dress code for visiting the facility which also applies when engaging in a video visitation.

All conversations will be monitored and actions will be taken on any and all violations. Violations may include but not be limited to:

Any discussion of trafficking of any nature.
Any threat of any nature towards anyone.
Any discussions concerning unauthorized financial transactions.
Any discussions or displays involving any Security Threat Group.
Improperly dressed (whether it is the visitor or the offender)
Making any sexual gestures of any kind.
Gambling of any kind.
Operating a business or any business transactions of any kind.

The Charles B. Webster Detention Center may restrict anyone who violates the above mentioned policies or any other policies that may be incorporated whether it is the visitor, the offender or both parties. Suspensions shall be as follows: First Offense: One month suspension, Second Offense: Three months suspension, Third Offense: Permanent suspension.

If you have a question regarding the Visitation Policy, ask the Visitor’s Center personnel. If an employee is unable to answer your question (s), ask to speak with a Shift Supervisor. If you have questions concerning a release date, bail amount, sentence information or have other inmate related inquiries, you may call the Booking Desk anytime at 706-821-1110.

Arrests Preclude Visitation

It is the policy of the Richmond County Detention Center that prior misdemeanor arrests for offenses other than minor traffic violations or first offense Disorderly Conduct will preclude a person from visiting at this facility until two years have passed from the original date of arrest. This means that if you have been arrested in Richmond County, Georgia in the last 24 months, you will not be allowed to visit.

Those persons previously arrested for a violent felony violation may not visit at any time. Those persons previously arrested for a non-violent felony may be allowed to visit after five years from the date of arrest. Exceptions may be granted by the Major or his designee.

Inmate Mail and Packages

Incoming mail will be opened and inspected. The following items are not accepted through the mail: stamps, cash, money orders, checks, correspondence from other detention facilities and greeting cards. Suspicious or questionable mail will be returned, while packages that contain contraband will be seized. Pornographic material will be sent to the U.S. Postmaster for further investigation.

Inmate Telephone Service

Inmates are allowed to use the “collect call” telephone system at this facility. Inmates who are in Disciplinary Segregation are not allowed to make general phone calls. Persons who experience trouble accepting calls from an inmate or have questions about their bills may contact Bealls Communications Group at 877-523-2557.

Collect Call Price Breakdown

Local Calls (up to 15 minutes) $2.70
Long Distance - Georgia (price depending on distance of call) $4.85
Long Distance - Out of State $15.85

Richmond County Sheriff's Office